REQUEST VIP scopes yacht management services for owners who need a documented shore-side operating structure. Provide yacht, flag, use, team, cruising programme and issues; the concierge can map technical, crew, budget, compliance and charter interfaces for appointment. REQUEST VIP does not claim to be the ISM Company, DPA, employer, manager or broker without an executed mandate and verified capability.
Key Facts
- Yacht management begins with the owner entity, flag, commercial or private use, dimensions and current certificates.
- Captain, owner, technical manager, crew employer, DPA, accountant and charter manager may be different parties.
- Flag, class and port authorities decide statutory acceptance; a concierge cannot certify compliance.
- Charter brokerage finds and represents charter business, while management governs owner-side operations under a mandate.
Luxury Yacht Management
Define the mandate before evaluating service. An owner may need only consolidated reporting, a refit tender, crew administration or expense control; another yacht may require an appointed company with formal safety-management responsibilities. These are not interchangeable. The contract should list entity, yachts, territory, start and exit dates, delegated authority, approval limits, client-money treatment, reporting, liability and exclusions.
REQUEST VIP can presently be described only as coordinating the scoping exercise. The yacht charter service addresses guest hire, while yacht concierge support handles lifestyle logistics. Neither page proves technical-management, crewing or statutory authority.
Safety system, captain and regulated appointments
The IMO ISM Code supplies an international standard for safe ship management and pollution prevention. Its applicability and implementation depend on vessel, flag, use and other facts. Where it applies, determine the legal “Company,” Safety Management System, Document of Compliance, Safety Management Certificate and Designated Person Ashore rather than assigning labels casually.
IMO guidance describes the designated person as a shore-based role central to safety culture and monitoring safety and pollution-prevention activities. REQUEST VIP must not act or be named as DPA, ISM Company or emergency contact until qualifications, resources, availability, insurance and formal acceptance are confirmed. The master retains documented authority for safety; an owner's reporting dashboard must never create a parallel command chain.
The UK REG Yacht Code Part A is one current flag framework for defined commercial motor or sailing yachts of at least 24 metres carrying no more than 12 passengers. It illustrates why length, passenger count, build date and use matter, but it is not a worldwide checklist. The responsible flag administration and recognised organisations determine the applicable survey and certificate path.
Technical planning, class and maintenance evidence
Create a controlled asset and certification register: hull and machinery particulars, class status where relevant, flag certificates, survey windows, defects, planned maintenance, warranties, spares, manuals, drawings, service companies and open recommendations. A red/amber/green dashboard is useful only when every status links to evidence and an accountable person.
Procurement should document scope, tender basis, technical approval, authorised vendor, insurance, tax, quote comparison, variation control, acceptance test and warranty. The manager coordinates; class surveyor, flag inspector, naval architect, engineer, yard and captain keep their professional duties. .
Budget variance must show cause, not just percentage. Separate operating expense, capital works, owner use, charter cost and recoverable items. Record purchase order, invoice, approval, payment beneficiary and asset outcome. No saving, resale value or uptime guarantee should be inferred.
Crew employment and welfare boundaries
Identify the legal shipowner, employer, payroll party and recruitment provider for each seafarer. The ILO Maritime Labour Convention defines “shipowner” broadly where another organisation assumes operational responsibility and its duties; labels in a service brochure cannot transfer those obligations. For covered ships, MLC standards require clear written seafarers' employment agreements and access to relevant employment information.
The crew workstream may include manning plan, certificates, medicals, contracts, payroll inputs, leave, travel, training and grievances, but every item needs a responsible qualified party and applicable flag-law check. The captain manages onboard performance and safe manning. .
Owner accounts and authority controls
Set an annual budget, monthly cash view and approval matrix by spend category. Bank access, payments, foreign exchange, tax filings and client accounts require explicit legal authority and separation of duties. The person requesting a payment should not be the only person approving and reconciling it. Verify vendor identity and changed bank instructions through an independent channel.
Owner reporting can include cash, commitments, maintenance, crew, insurance, certificates, incidents and charter performance, but source documents must remain accessible. REQUEST VIP does not provide audit, legal or tax opinions. Appointed accountants, lawyers, insurers and regulated fiduciaries retain those functions.
Management versus charter brokerage
Management serves the owner's operational mandate. Charter management markets availability on the owner's instructions, handles central-agency administration and interfaces with retail brokers; a retail charter broker assesses the charterer's requirements and presents suitable yachts. MYBA publishes separate guidance for retail brokers and charter managers, reinforcing the need to name the role and conflicts.
If charter is contemplated, document commercial registration, owner approval, listing authority, calendar, rate instructions, tax analysis, contract form, stakeholder, commission, cancellation and post-charter accounts. A weekly yacht charter is the guest-side product; it should not imply that REQUEST VIP holds the central agency or manages the yacht.
Transition and termination plan
An appointment needs a 30-, 60- and 90-day evidence plan tailored to the yacht: authority map, certificates, bank and contract inventory, defects, crew records, budgets, suppliers and upcoming voyage risks. Do not transfer safety roles before flag, owner and incoming parties approve the change.
Termination terms should cover data, original records, system access, money, supplier notices, crew communication, open claims and handover certificates. .
How It Works
- Provide yacht particulars, ownership and flag structure, use, current appointments, certificates, budgets and known risks.
- Receive with a responsibility matrix, gaps, proposed workstreams and fee basis.
- Appoint qualified legal, flag, class, safety, crew, finance and technical parties under explicit mandates.
- Approve the operating plan, reporting calendar, controls and transition before any responsibility changes.
CTA
Send REQUEST VIP the yacht particulars, ownership and flag structure, current team and priority problems. Receive for a management-scope proposal with explicit regulatory boundaries.